Customer Reviews for New England Gem Appraisals, LLC
Karen J. on 11/23/2012 2:47:51 PM
Not knowing which direction to go when it came to getting my jewelry appraised for insurance, I stumble upon New England Gem Appraisals on the Internet. I really liked their website. It was informative and not just fluff. After talking to Beth, I decided to set up an appointment. Beth was friendly, professional, and very knowledgeable in many different aspects of the fine jewelry industry. I walked away with not only the appraisal I contracted for, but a wealth of knowledge about many of the pieces I had her appraise. I will definitely use Beth for all my future appraisal needs. I hihgly recommend her!
Calvin Young on 12/2/2012 1:13:59 PM
It was a pleasure working with Beth. I highly recommend her services to anyone who needs a jewelry appraisal, especially for a large purchase like an engagement ring.
I needed an appraisal for a diamond ring I was about to give my girlfriend. I was concerned about my purchase but Beth gave me the confidence I needed in knowing the diamond I purchased was exactly what I thought I had paid for. Her appraisal was very detailed and through.
Beth demonstrated that she is an industry expert and I would highly recommend her to anyone.
James Spencer on 1/30/2013 5:45:54 PM
First of all, I generally don't post reviews on websites. However, I REALLY needed to post this one. Hopefully this posting will make searching for an appraiser easier for others. If there was a rating higher than 5 on this website, I would without reservation give it to Beth Doughty and New England Gem Appraisals.
I had a possible case of fraud where I was sold a diamond by a large jewelry chain. Another jeweler told me that the diamond appeared to be a lower quality than what was shown on its certificate. We desperately needed to verify the validity of the certificate we had received, as the diamond in question was a very high cost item.
Due to the conflicting statements, I started doing a lot of research on the internet for a reputable independent jewelry appraiser in my area to get this matter settled. After reading reviews on various websites, I decided to give Beth Doughty a try.
Beth’s thorough analysis and appraisal of the diamond proved that we did indeed have something fishy going on. Her appraisal definitely did not match the certificate we had in our hands.
Beth could have at that point, just charged us for the appraisal and sent us on our way. But she did not do that. She took the extra time to go online to verify the certificate was from the Gemological Institute of America. She then showed us under the microscope exactly what were the differences between the diamond and the certificate ...all of this with no extra charge. With Beth's help, we were able to go back to the jewelry store and get the matter resolved to our satisfaction.
I have never met someone so dedicated, knowledgeable, professional, and friendly to her customers. She's a compassionate individual who truly cares for her clients. Without any hesitation, I would recommend Beth to anyone looking for an honest and accurate jewelry appraisal.
From this point forward, Beth Doughty and New England Gem Appraisals will be my go-to appraiser for all my jewelry appraisal needs.
Dee Anne Carson on 5/5/2012 9:03:28 AM
I recently hired Beth for an insurance replacement appraisal. I would describe her as professional, very personable, extremely knowledgeable, and a perfectionist. She performed a very thorough appraisal on my diamond ring that my mother gave me. She educated me on the qualities of my diamond and I learned a great deal about my ring thanks to Beth. I would absolutely hire Beth and New England Gem Appraisals for any of my personal or my family's appraisals in the future.
Pamela Gilman on 10/6/2014 2:48:16 PM
You don’t get 5 stars from so many people unless it’s true! Beth and Steve are the real deal!
New England Gem Appraisals has a real office and with all their diplomas, you immediately know they are the consummate professionals in their field. Be sure to set up an appointment with them, an easy thing to do through their website. They responded quickly to my initial inquiry.
I did not need to leave my jewelry with them, a huge bonus and relief. My jewelry never left my sight. They did the initial evaluation and photography during the appointment. My appraisal was mailed to me a few days later. It was a bound book, very different from the one-page jewelry store appraisals.
During the appointment, they gave me all sorts of extra information about my diamonds, something one else ever did. I was finally able to see what my diamond really looked like!
It’s an incredible experience that I never expected from “you need to get a new appraisal in order to get new insurance”. It was actually fun and educational.
I would HIGHLY RECOMMEND New England Gem Appraisals! (And the European Bakery shop downstairs is a real plus!)
Jacqueline M. on 3/6/2015 11:42:41 AM
Beth and Steve are true professionals, friendly, and provide great service. Their hour-long appraisal of my engagement ring was very informative. I felt confident going to New England Gem Appraisals based on their glowing reputation online and they did not disappoint. I'd recommend them to anyone, which I'm doing here. It was money very well spent.
Craig Miller on 7/15/2012 11:22:54 AM
I recently took a Caribbean cruise and fell for the slick marketing techniques telling us how to buy jewelry on the islands. I bought a “beautiful” fancy cut diamond ring for a fraction of its price! Did I ever feel good about the “steal”. When I returned home, I took it to my local jeweler to make sure I had gotten a deal. He told me the diamond was lower quality than the Caribbean jeweler told me it was, the one page “appraisal” I received was suspect, and the worst part was the price I paid for the ring was no deal. I felt taken. I called the Caribbean jeweler to return the ring. They told me buyer’s remorse was no reason for returning the ring. However, since I was challenging the quality of the diamond, I needed to get a written appraisal from an “Independent Certified Jewelry Appraiser”. They told me my local jeweler was not acceptable as he was biased. I needed to find an independent jewelry appraiser that did not work for a jewelry store, buy or sell gold or jewelry, and certified as a jewelry appraiser by a national jewelry appraisal association.
After a great deal of searching, I finally found New England Gem Appraisals. It turns out that Beth is the ONLY Independent Senior Certified Jewelry Appraiser in four states! She was GREAT! She showed me under the microscope exactly the differences between diamond and the Caribbean jeweler’s “appraisal”. What I learned from Beth was worth more than the cost of the appraisal! Armed with her written appraisal, I was finally able to return the ring. If you need a FABULOUS appraiser, call New England Gem Appraisals!
Richard Scott on 3/14/2015 12:34:54 PM
If you've never had good jewelry appraised and aren't even sure what you own, it can be nerve wracking to find someone you can trust. Do you go to the jewelry store in the mall? No. New England Gem Appraisals is the place. Friendly, unassuming, answers dumb questions that they have probably heard a million times. Reams of experience. Works in front of you. Provides great documentation for insurance purposes. Will tell you something is not authentic in the kindest way.
Expertise is not cheap, but their service is worth the cost; knowing for sure from someone with no stake in the outcome lets you sleep better.
Brooke Anderson on 12/14/2012 11:42:08 AM
I can't say enough great things about Beth. Having made a big purchase online, I wanted to make sure I was getting what I paid. Beth’s expertise and knowledge reassured me about my purchase.
At the appointment Beth made me feel comfortable right from the start. I was free to ask any of the many questions I had about the ring. She explained to me exactly what she was doing each step while evaluating the jewelry. Best of all, Beth was very honest and unbiased. I never felt any pressure to get an appraisal because I was just there to get some verification on my purchase.
I would not hesitate to refer any friends or family to come see Beth. I will definitely come see Beth again for any jewelry assistance or advice.